PMI Project Management Ready Certification Course
Jessica Campbell
$14.99 / mo
Business
For group/class purchases and public K-12, please contact us.
CCS Professional Communication
$99.99 / year with a 7-day free trial
COMING SOON: CCS Gen AI
——
~Certification Course~
Effective communication is the key to success in today’s dynamic and highly competitive business landscape. The Critical Career Skills (CCS) Professional Communication Certification Course is designed to empower individuals with the essential skills and knowledge they need to excel professionally. In this course, led by educator Jonathan Gordon, we will explore the significance of non-verbal cues, negotiation strategies, and adapting to diverse audiences to empower students to present the best version of themselves in the business world. By participating in the CCS Professional Communication course, students will be able to confidently interact with colleagues and be prepared to pass the Critical Career Skills (CCS) Professional Communication Exam Documentation by Certiport.
Course Hours: 9hrs
Total Video Duration: 3hr
Videos: 47
Modules: 6
Instructor(s):
Jonathan Gordon
Besides teaching English, Journalism and Social Studies over the past 29 years, Jonathan has taught Digital Media Technology and Computer Applications for both secondary and post-secondary students. Though specializing in the Adobe Suite, he has taught Word, Excel, Powerpoint, and Web Design. Jonathan has been the recipient of the Sun-Sentinel Journalism Teacher of the Year as well as the Florida Scholastic Press Association District 7 Teacher of the Year. Jonathan is also an author and technical editor for several Adobe InDesign publications.
Teaches:
- Professional Communication Certification Course
Certification aligned:
Professional Communication Certification Exam
Learn more about the certificationTranscripts and language:
Spanish
|
Portuguese
|
English
What you will learn
Module 1
Learn the core principles of professional communication. Practice clear verbal and nonverbal communication, active listening, and message clarity to build stronger relationships and communicate with confidence in everyday and professional situations.
Module 2
Discover how to identify your main message and choose the right approach. Learn how to craft informative, persuasive, and motivational messages using ethical, emotional, and logical strategies to influence and engage your audience effectively.
Module 3
Create polished, professional communication materials. Learn how to write business letters, prepare meeting agendas and minutes, and build effective resumes—while using grammar and spelling tools to evaluate and refine your work.
Module 4
Explore how personal presentation, environment, and audience feedback shape communication. Learn to read body language, interpret indirect cues, adapt your message in real time, and overcome challenges like jargon, language differences, and context.
Module 5
Strengthen understanding by restating key points clearly in both written and verbal communication. Practice asking clarifying questions, choosing appropriate responses, and improving engagement in real-world communication scenarios.
Module 6
Prepare for professional success by mastering job-related communication. Learn how to create effective application materials, navigate interviews, give and receive feedback, collaborate in teams, and communicate appropriately within workplace hierarchies and customer service situations.
Student resources
- Workbooks
- Module Assessments
- Video Questions
Screenshots
