Hello and welcome to Brainbuffet.com. When your school submits an order, an account is created for the individual whose name and email is provided to us on the order. Once your account is created, you should receive an email with your login credentials. Please be sure to check your spam folder to ensure the email is not filtered as junk. If you did not receive an email, please visit the login page and click on the link where it says having trouble logging in here? You can enter your email to reset your password. For further assistance, please use the form located on our Contact Us page to create a ticket with our support team so we can help you locate your account.